Refund policy
Returns Policy
We want you to be satisfied with your purchase.
If for any reason you’re not happy, you can return your item within 14 days of delivery for a refund.
Change of Mind Returns
- Items must be returned within 14 days of delivery
- Items must be unworn, unwashed, and in original condition
- Customers are responsible for return shipping costs
Once your return is received and inspected, we’ll process your refund to the original payment method.
Damaged or Faulty Items
If your item arrives damaged or faulty, please contact us within 7 days of delivery.
Email: info@barbellwork.co.uk
Include:
- Your order number
- A clear photo of the issue
We’ll arrange a replacement or full refund.
Incorrect Orders
If you receive the wrong item, please contact us and we’ll resolve this as quickly as possible.
Non-Returnable Items
We do not accept returns on items that:
- Have been worn or washed
- Are not in original condition
Return Process
To start a return, contact:
We’ll provide return instructions.